This position is responsible for planning, directing, and coordinating activities of designated projects to ensure that the goals and objectives of the project are accomplished within the prescribed time frame and funding parameters for multiple clients. Responsible for overseeing, managing & leading the ideation, sourcing, ordering & production of promotional products (through off-the-shelf(ASI), Semi-Custom or Custom) for a designated account/client by performing the following duties personally or through employees that are either directly supervised/managed or functionally supervised by this position.
Bachelors Degree in Marketing, Advertising, Communications, or related field
1+ years of experience in an Account Manager role
3+ years of experience in an Account Executive role
Must have 4+ years of experience working in the ASI/Promotional Product Industry
Project Management Experience from ideation/creation to delivery
Customer Service and sales experience in a client-based setting
Experience with promotional product(s) web-based platform & software sourcing
Proficiency in Microsoft Office Suite (Excel, Word, SharePoint, and PowerPoint)
Familiarity with promotional products on a distributor level
General knowledge of billing to be able to work with accounting team
Experience with procurement – Ability to go outside of typical “ASI” products
Proven ability to successfully multitask in a fast-paced, project-oriented environment
Ability to work autonomously, relying on and using pre-established guidelines and instructions to perform the functions of the job
Strong team player- able to work autonomously while retaining team membership and mentality
Able to provide creative solutions to our clients
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Support clients with their promotional product needs- provide ideas and write-ups to client based on sourced products.
Communicate with clients regarding project progress- effectively address any client questions or concerns.
Source promotional and/or premium products using online sources (ESP, vendor websites), vendor contacts, retail and/or 3rd party decorators and overseas vendors/contacts.
Work with Overseas Suppliers for product sourcing- call suppliers/vendors to confirm pricing, production schedule, and project specifications.
Oversee production scheduling, ordering, complete project management and customer service relating to promotional products
Prepare project reports for management, client, or others.
Direct and coordinate activities of UL Safety Testing & Inspection to ensure project progresses on schedule and within USA Standards & procedures.
Attend internal and external Client Status Conference Calls- updating the client and internal teams appropriately and answering emails to facilitate continuous communication.
Compile and complete revenue reporting- review and advise on revenue discrepancies on quarterly reports from accounting.
Meet with suppliers regarding new products, current product lines, and potential ideas for specific client programs.
Direct, advise, and collaborate with internal team members, vendor(s), and art team to create ideation/concept decks for client.
Direct, advise, and collaborate with the client, art team, and vendor(s) for initial JPGs/concepts, proofs, and prototypes.
Located in Chicago, Illinois, Surge Innovations, LLC and Promotion Services Group, LLC specializes in custom promotional product that extends your brand in a relevant and compelling way. Custom design, new product sourcing and manufacturing is our specialty. A thorough multi-step quality assurance and process ensures products are safe even from concept to creation and brought to our clients all over the world, Door-To-Door.