This position serves as the primary recruiter and graduate programs admissions marketing strategist for the 36+ full-time graduate programs in the Whiting School of Engineering (WSE) and Krieger School of Arts and Sciences (KSAS) on the Homewood Campus of Johns Hopkins University. As a senior member of the KSAS/WSE Office of Graduate Admissions and Enrollment, this position partners with the Director of Graduate Admissions and Enrollment, the communications directors from both schools, and the KSAS/WSE Assistant Dean for Diversity and Inclusion to develop and implement sustainable and productive graduate admissions recruitment efforts and to devise graduate admissions/recruitment campaigns and strategies for individual programs and the schools at large. Position requires traveling to recruitment events and periodic evening and weekend hours.
Essential Duties & Responsibilities
This position serves as the primary recruiter and graduate programs admissions marketing strategist for the 36+ full-time graduate programs in the Whiting School of Engineering (WSE) and Krieger School of Arts and Sciences (KSAS) on the Homewood Campus of Johns Hopkins University.
As a senior member of the KSAS/WSE Office of Graduate Admissions and Enrollment, this position partners with the Director of Graduate Admissions and Enrollment, the communications directors from both schools, and the KSAS/WSE Assistant Dean for Diversity and Inclusion to develop and implement sustainable and productive recruitment efforts and to devise graduate admissions/recruitment campaigns and strategies for individual programs and campus-wide marketing.
This position is responsible for training and advising individual KSAS and WSE graduate programs on recruitment best practices and for strategizing and implementing a data strategy for prospective students.
This position attends and/or presents at national recruitment fairs and conferences, designs, implements and hosts online and onsite open house programs, conferences, and other recruitment events, and serves as a Krieger and Whiting schools graduate admissions subject matter expert on panels at national-level conferences and university events.
This position will create and manage email campaign policies and distribution best-practices for emails coming from both the Office of Graduate Admissions and Enrollment and individual programs, and will assist individual programs with their communication strategies in conjunction with the Offices of Communications.
Create, moderate and oversee content for the Graduate Admissions and Enrollment Office website and department graduate recruitment pages in collaboration with academic program staff, faculty, and WSE and KSAS Communications Offices.
Provide information and statistics to colleagues, other departments, and external clients Compose all marketing/recruitment communications for the Office of Graduate Admissions and Enrollment (ie. press releases, email and letter boilerplates, features, blog updates, etc.) and any other types of communications as needed for partner internal audiences.
Create and distribute strategized and standardized dashboards for various prospective applicant and yield data to share with both internal and external constituents.
Oversee and manage special events coordination, including marketing and campus-wide participation.
Host various recruitment events and independently set-up events
Works with the Director to maintain a focus on graduate recruitment and diversity in the organization of the business functions, services and management of all phases of the future Customer Relationship Management (CRM) System.
Co-Advise the Diversity Fellows Program with the Assistant Dean of Diversity and Inclusion.
Communications are accurate and timely
Presents compiled information in clear and concise formats
Builds effective working partnerships within the School and across the University
Handles multi tasks and prioritizes workload to meet deadlines
Demonstrates high attention to detail
Maintains a high level of accountability
Demonstrates initiative and problem solving approach
Uses creative approach and innovative ways as appropriate to accomplish the departmental goals
Performs duties in a timely and professional manner
Other duties as assigned
Bachelor's degree required, master's degree preferred. Three years of relevant experience in recruitment, admissions, and diversity required, preferably in higher education and with graduate populations.
Knowledge and Skill:
Ability professionally represent the University with knowledge and energy on panels, forums, and with external recruitment/graduate admissions pipeline partners
Ability to independently and accurately counsel prospective students to provide smooth transitions from inquiry to enrollment.
Ability to communicate effectively with diverse and international populations verbally and in writing
Must be able to develop and maintain effective working relationships both within and outside the university.
Strong presentation skills required
Active and current knowledge of applicant-life-cycle data strategies and marketing/recruitment best-practices for admissions recruitment
Must be able to work independently
Ability to prioritize tasks and multi-task in a fast-paced professional environment.
Ability to interact with sensitivity to students, faculty, staff and senior management and provide excellent client service
Ability to develop a detailed understanding of complex divisional, department, and university policies and procedures.
Ability to uphold University policies and procedures, especially with regard to student privacy and confidentiality in compliance with FERPA laws
Proficiency in Microsoft Office (Word, Excel, Outlook, etc.)
Strong knowledge in CRMs, Admissions platforms (i.e. Hobson's/Apply Yourself) and Student Data System theory and practice
Ability to have a comprehensive understanding of service organizations in the university in order to refer students to appropriate individuals and/or systems such as financial aid and student accounts.
Ability to be flexible throughout the academic year and handle additional duties as assigned and as they develop.
Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130... years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Baltimore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.